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“Thank you for the way in which you have dealt with this matter. Obviously I appreciate the actual outcome of the claim, but I have been even more impressed by the way in which you have processed the matter from the beginning. At all stages you have communicated clearly to me how the matter was being dealt with – a professionalism and care not often met these days.”
Mr W, Prestatyn
“Our Church suffered a very serious flood. Not knowing exactly how to start drying everything out, after getting rid of the water, I decided within the hour to phone and ask for help and advise. The lady who answered was absolutely great. Sympathetic, understanding and immediately herself got in touch with a firm, who that same afternoon, phone me and arrived shortly after with equipment etc. Everyone was impressed by the speed and very gratified.”
Mrs B – a Church Treasurer in County Durham
“I would like to say how impressed I was with the way Methodist Insurance handled my recent claim. All my questions and concerns were answered in a thoroughly professional manner which meant that I could put behind me the horror of the flood that affected my home….. I was particularly impressed with the level of courtesy and professionalism that my claim was handled with. It is all too easy to complain when we receive poor service yet often over looked when we receive a quality service that goes beyond our expectations.”
Mrs Sullivan – Heywood
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